" a "container" for product use entitlements across multiple products and brands." I'd call that ' an account'. (Do marketing people get paid by the word these days?)Įg. I just wanted to translate it so that those without degrees in the latest business/marketing-speak and buzzwords can understand it without their minds boiling over. If you then wanted Cleaner Professional for Mac, that container key that you have would not work until you bought it, at which point it would be added. So if you buy our Kamo VPN and then later buy the AVG Antivirus for PC, you may find them using the same container "key" (albeit with different entitlement expiry dates underneath). However, this common licensing system is shared across Avast, AVG, HMA and Piriform/CCleaner. And if they want more devices and/or 24x7 live premium technical support and/or the Kamo VPN then they upgrade to CCleaner Professional Premium, rather than buying a collection of individual products, So this whole "container" concept doesn't really come into play, except to make registration, renewals, and upgrades more convenient. If they later want CCleaner Professional across multiple devices then they upgrade to CCleaner Professional Plus (3 devices). Most people just stay within the CCleaner Professional family - if they just want CCleaner Professional for one device then they buy CCleaner Professional for Windows, Mac or Android. Likewise if you were to then add Kamo as a separate stand-alone product, it should also use the same key that you already had, albeit with a different expiry date. So, when all goes as it should, if you upgrade from CCleaner Professional to CCleaner Professional Plus under the new system, you don't have to mess about entering a new licence key - the existing one contains your upgraded entitlements. Most notably, these keys are now for an account rather than for an individual product entitlement. The other main source of confusion was that customers would collect multiple licence keys over the years, and forget which ones they were using on which machines, or which related to what product.Ī couple of years ago we started to phase out the old system and bring in a new licensing system, where the keys have 20 characters instead of 24 and are easier to enter. One of the top support contact drivers was customers entering their registration information incorrectly (the keys could contain the letter "I" which was often mistyped as a "1", the customer name had to exactly match and you would be surprised how many times customers would forget what name they originally entered when purchasing, etc). The old CCleaner licensing system used unique licence keys for each purchase (the 24 character ones that started and ended with "C" for CCleaner Professional for Windows and CCleaner Professional for Mac and started with "P" and ended with "F" for CCleaner Professional Plus and the CCleaner Premium bundles). A key may work across multiple products, but not until you buy them. The keys are not individual licenses as they used to be, but rather a "container" for product use entitlements across multiple products and brands. The licence keys/activation codes are absolutely identical.
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